State Farm® Insurance Agent Kevin McGraw

"Our computer was compromised twice in a period of three weeks with $4000 being taken from our checking account. In addition, this affected all our automatic payments, including State Farm. I cannot say enough about the outstanding service that I have received from Kayleigh Turnstall, account rep, for Kevin McGraw. I've personally spoken to her three times at the office and numerous times by phone. She is extremely courteous, professional, and very helpful. Also, it is a pleasure dealing with someone from Ireland, a country that I highly respect. After our previous State Farm agent retired, I was fortunate to stop by at Kevin's office, which is only two miles from us, and was immediately welcomed by all. Would highly recommend this office to anyone who needs insurance."

"Called today to make a quick policy change. Kayleigh was super helpful and the change was made within 15 minutes of hanging up the phone."

"Keighley was helpful resolving my issue. Nice office and good staff."

"Erica is always a pleasure to speak to! She helps me out and is always understanding and ready to see how she can help. Would recommend this State farm branch if your looking for insurance!"

"Erica is a great asset to have - superior customer service."

"I have been a State Farm customer all of my adult life. The agents that have been assigned to me have been great, and the office personnel have been very helpful and friendly. They go out of their way to listen to you and answer any questions you may have. I would like to give a special recognition to a an account representative whose name is Kayleigh T. She is a great asset to State Farm. She listened to all my concerns, answered my questions and has kept in contact with me for any and all updates. Thank you Kayleigh. You are the best!!"

"Our experience with Kayleigh was fantastic. Kayleigh was very attentive to all of our needs and patient with us. We were very impressed by the level of customer service she provided to us. Our process was smooth and efficient . I would highly recommend Kayleigh at this agency to help you will all your insurance needs."

"Kayleigh was amazing help! Such a nice person to talk to and super helpful"

"I have been with State Farm for approximately 6 months and I moved up north. The house was inspected by a State Farm representative who identified some issues and put my policy in cancellation status. I felt these issues were impossible to overcome and furthermore not able to satisfy the underwriter. Kayleigh advised me what needed to be done such as photos and receipts. At this point I was already shopping around for a replacement insurance and all the quotes were higher than State Farm. Kayleigh continued to work between myself and the underwriter for approximately two weeks until the home was signed off to be in good standing. Kayleigh continued to text, call and email me during this process. It’s not often you find a person who is employed by a company that go the extra mile these days. It would have been easier for her to tell me sorry and continue with her day. I appreciate her hard work and dedication. I hope your boss and company recognizes your dedication and commitment to State Farm. This is one of the reasons I decided to insure my autos and home with Kevin McGraw insurance. I use to have the big box store insurance companies where I couldn’t speak to a human on the phone. Thank you sincerely Glenn Branham"

"I’ve had a great experience with State Farm agent Kevin McGraw and his team. They’re knowledgeable, responsive, and truly care about their clients. Kayleigh, in particular, has gone above and beyond to make sure my questions are answered and my coverage is right for me. Highly recommend their office to anyone looking for reliable, friendly service."

"Today I had to call in a glass claim for one of my vehicles. I spoke to Kayleigh she was very helpful, great customer service!"

"Leah was great. She helped me get my new golf cart insurance in no time. I had full coverage within an hour of cart being delivered."

"I just had a long email exchange with Erica Hickman (she’s the Account Manager). 21 emails to be exact. Saying that she went above and beyond would be an understatement. I managed to ensure my equipment in minutes. Thank you Erica for your professionalism and dedication."

"Kayleigh was very helpful! She insured I had a positive experience and made everything as easy as possible for me as a customer!"

"5 stars because a person answered - Leah! She was extremely helpful in assisting with a tow problem and very prompt in calling me back with a solution. Leah was a pleasure to work with. Thank you."

"We have used Kevin’s office for many decades for all of our insurance needs. The team there, including Leah, are always quick to respond and support our needs."

"Never had any issues, been with them for years. 😊 Kayleigh helped me change my information and it was very easy."

"Easy over the phone payments with Leah, fast action and Speedy email receipts. Hi Kevin McGraw."

"Do not bother doing business with this SF agent’s office. It’s a horrific experience. The agent himself-if you can speak with him-is fine (you can never get him on the phone or to call back). The office staff is belittling, degrading and condescending to their insured! Andrea, Kayleigh and Erica especially. Avoid them! Questions I had did not get answered, they asked for documents repeatedly I had already provided. These 3 individuals do not even know State Farm protocols or necessary minimum insured requirements. I have hit the road, left this agency and moved on to another insurance provider. I have repeatedly been let down by this agency and made to feel I am small and stupid by the staff. Adios!!!"

"Kayleigh Tungstall was such a great help today, securing rental coverage for a new lease. I love working with people who are competent, friendly, and so helpful!"

"Kayleigh was super helpful"

"Once again amazing service! Kayleigh was incredibly helpful and extremely professional."

"I want to thank Jacki for helping me out with a few updates I needed to make. The call was quick and every question I had she was able to answer. Thank you for all your hard work!"

"I have nothing but great things to say about this place. Kaleigh has been super helpful and responds very timely to every inquiry no matter what channel I use. I am also paying less for insurance than previous provider - if you want great insurance and customer service I highly recommend this agent!"

"I called to ask for help changing from HOA insurance coverage to individual homeowner coverage. Erica was very efficient, well informed and was familiar with my situation. She explained both types of quote she gave me, discussed pros and cons and was extremely helpful. She emailed the quote. She was very friendly and personable. Thanks, Erica! Following up on that post, today I called Erica to implement this change of insurance. Again, she was efficient, friendly, had a record of everything we had discussed, then emailed me a copy of the documentation I needed to send to the COA. I had a follow up question and she responded super quickly. I am very happy with the service I received and would definitely recommend Erica (Hickman) as a contact person for insurance needs. Really great assistance!!"